Basic MSP
Entry-level plan for smaller offices with essential coverage.
- $25 / device per month
- Workstation monitoring & patching
- Antivirus and basic security checks
- Ticket-based helpdesk
- Monthly health reports
Business & MSP IT Services
Device-based MSP plans for workstations, servers, and network equipment. CTS delivers monitoring, patching, backups, and responsive helpdesk support so your team can stay focused on the business.
Recommended
Standard MSP
Expanded monitoring that includes servers and network devices.
- $60 / device per month
- Workstations, servers, and routers
- Advanced patching & security baselines
- Priority helpdesk response times
- Quarterly reviews and reporting
Premium MSP
Full-service coverage for larger or multi-site environments.
- $125 / device per month
- All covered endpoints & infrastructure
- 24/7 monitoring & urgent response
- Backup & disaster recovery options
- On-site support included
Ticketing, SLAs, and Reporting
CTS operates as your IT department or as a partner to an existing internal team. Incidents are tracked through a ticketing system with clear SLAs, and your organization receives regular reports on device health, patch status, and security posture.
Plans can be mixed by device type so you can place critical systems on higher tiers while keeping less critical endpoints on basic plans.