Workstation Support
Ideal for home PCs, laptops, and Macs.
- $15 / device per month
- Remote troubleshooting & ticket support
- Antivirus and update monitoring
- Basic performance tuning
- Optional extra devices add-on
Residential IT Support
Subscription-based support to keep home computers, Wi-Fi, and devices running smoothly. CTS provides remote troubleshooting with optional on-site service when you need it.
Network Support
For routers, Wi-Fi, and small home networks.
- $45 / network device per month
- Wi-Fi optimization & router configuration
- Remote diagnostics and adjustments
- Assistance with smart home devices
- Optional extra devices add-on
Most Popular
Premium Home Support
Combined workstation and network coverage.
- $75 / device per month
- Workstations & network equipment together
- Antivirus, patching, and basic backups
- Priority ticket handling
- Optional on-site support available
How Residential Support Works
CTS uses a ticket-based helpdesk with secure remote access tools. When something breaks or feels slow, you submit a ticket or call our helpdesk. A technician connects remotely to diagnose and fix the issue, and on-site visits are available when required.
Plans are device-based and billed monthly so you always know what your IT costs will be. You can add or remove devices as your household changes.